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                                                                                • keyboard_arrow_right Client Portal
                                                                                • keyboard_arrow_right Invite Others

                                                                                Inviting Others Overview

                                                                                The portal allows your clients to invite other people to access the portal and see your design concepts. The button on the portal dasboard that shows this option can be worded as “Invite Others”, "Invite Friends and Family”,  “Invite Co-workers”, or “Invite Colleagues.” Regardless of the term that works best for your firm, here is what control your clients will have when setting up “Invite Others.”


                                                                                Setting Up Others

                                                                                When your client invites another person to view their project, they will have the option to make two decisions:

                                                                                Decision #1 - Show Pricing or Not?

                                                                                When your client adds someone to the portal, they must indicate whether this friend can view pricing.

                                                                                Decision #2 - Restrict to Certain Projects

                                                                                If your client has more than two projects with your firm, then they can choose whether the invitee can see all of their projects or just a limited number of projects.


                                                                                FAQs

                                                                                Here is a brief FAQ section to help explain this feature:

                                                                                What can “Others” do on the portal?

                                                                                If they are set up so that they can view pricing then:

                                                                                They can They can't
                                                                                See proposals Submit questions to the design firm
                                                                                See Approved Items with pricing Approve contracts or proposals

                                                                                If they are set up so they cannot view pricing then: 

                                                                                They can They can't
                                                                                See proposals without pricing Submit questions to the design firm
                                                                                See Approved Items without pricing Approve contracts or proposals
                                                                                 
                                                                                 

                                                                                Who invites Others to the portal?

                                                                                Only your clients can invite other people. You will be able to view them in the address book on the Portal tab.

                                                                                 
                                                                                 

                                                                                What happens if one of their invitees forgets their password?

                                                                                They will need to call your client and your client will need to resend them an invite to the portal.

                                                                                 
                                                                                 

                                                                                Can I turn the “Invite Others” feature off

                                                                                Yes, you can do this is System Settings on the Portal tab.

                                                                                 
                                                                                 

                                                                                Can my client's invitees send questions to the design firm or your client?

                                                                                 No, it is not possible for them to send questions at this time.

                                                                                 
                                                                                 

                                                                                 

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