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                                                                                    DesignSmart Knowledge Base

                                                                                    Contact Us

                                                                                    If you still have questions or prefer to get help directly from an agent, please submit a request.
                                                                                    We’ll get back to you as soon as possible.

                                                                                    Please fill out the contact form below and we will reply as soon as possible.

                                                                                    Popular Topics: Getting Started, Logging Into DesignSmart, Address Book, AI Tools,

                                                                                    Popular Articles

                                                                                    1. PaySmart Overview
                                                                                    2. Items
                                                                                    3. Specifications
                                                                                    4. Projects
                                                                                    5. Proposals
                                                                                    6. Training Over View
                                                                                    7. Address Book
                                                                                    8. Item Templates
                                                                                    9. DesignSmart Companion

                                                                                    Recently Updated Articles

                                                                                    Date

                                                                                    Feature

                                                                                    Description

                                                                                    August 2026

                                                                                    New Report Formats We have added a new formats for proposals, invoices and purchase orders that we think are cleaner and more attractive than our old formats. Turn them on and see for yourself. For more information, click here. 

                                                                                    August 2026

                                                                                    Tracking Shipments You can now enter the tracking website addresses of the carriers you use to make it easier to track your shipments. Click here for more information.

                                                                                    August 2026

                                                                                    Price List Feature We have brought back an old feature that we are finding is still useful. It allows you to enter pricing lists from your vendors so they are easily accessible to your team. For more information, click here.

                                                                                    August 2026

                                                                                    Rich Text Terms This feature was released some time ago, but in case you missed it, you can now add bold, italic, and underline text to your proposal and invoice terms so key information stands out. More information can be found here.

                                                                                    August 2026

                                                                                    Project Refund No one likes to refund money to clients at the end of a project, but it can unavoidable from time to time. We've added a feature that doesn't make the process any less painful, but it helps clean up your accounting in DesignSmart. Click here for more information.

                                                                                    August 2026

                                                                                    Item Statuses You can now have an item's status change automatically when you work with proposals, invoices and purchase orders. Click here for more information. 

                                                                                    July 2026

                                                                                    Mobile App Try out DesignSmart on your phone! Click here for more information

                                                                                    July 2026

                                                                                    New Set Price Option Now you can calculate the sale price of an item using a new method. Click here for more information.

                                                                                    July 2026

                                                                                    Attachments Window From the Attachments window, you can move between items. For more information, click here for more information

                                                                                    July 2026

                                                                                    Link PDFs to Approvals You can now link PDFs to Approvals. Click here for more information.

                                                                                    July 2026

                                                                                    Lock Approved Items When a proposal is approved, you can now lock the proposal pricing. Click here  for more information.

                                                                                    May 2026

                                                                                    Assign Templates A new Action has been added so that you can change the Item Template for multiple items at one time. For more information, click here. 

                                                                                    May 2026

                                                                                    Default Status You can now set the default “Item Status” when you create a new item. More info here. 

                                                                                    February 2026

                                                                                    Remove Backgrounds You can now click a button to remove an image's background. More info here.

                                                                                    February 2026

                                                                                    Time Tracking When entering timesheets, you can now indicate if you want to adjust the hours or provide some hours to your client gratis. Click here for more information.

                                                                                    December 2025

                                                                                    Hide Billing Rate You can now hide the billing rate so that employees don't see it. Click here for more information. 

                                                                                    November 2025

                                                                                    View image A new camera icon has been added to the PO layout so you can see an image of the PO line item. Click here for more information.

                                                                                    November 2025

                                                                                    Next PO Next and Previous buttons have been added to the PO layout so you can switch between purchase orders. For more information click here. 

                                                                                    November 2025

                                                                                    Approval PDFs You can add PDFs to approvals. For more information, click here. 

                                                                                    November 2025

                                                                                    Duplicate Contact When you duplicate a contact, you have more control over what information is duplicated. For more information, click here. 

                                                                                    October 2025

                                                                                    Payments You can enter your payment methods to pay your DesignSmart invoices directly within DesignSmart. For more information click here.

                                                                                    October 2025

                                                                                    Proposals You can now print a list of proposals just like you can invoices and purchase orders. For more information click here.

                                                                                    October 2025

                                                                                    Purchase Orders Control the “Ship Date Phrase” for each purchase order.  For more information click here.

                                                                                    October 2025

                                                                                    Purchase Orders You can now show two images on purchase orders. For more information click here.

                                                                                    September 2025

                                                                                    QBO Projects DesignSmart will not automatically create projects in QBO so you no longer have to manually link them. Click here for more information. 

                                                                                    September 2025

                                                                                    Price List View The new Price List View allows you to see the more pricing and the price expiration date. Click here for more information. 

                                                                                    September 2025

                                                                                    Deposits You can now click a switch to have the deposit payment that is recorded in DesignSmart sent to QuickBooks. More information click here and see Step 6. 

                                                                                    September 2025

                                                                                    Do Not Order You can flag those items that will not be ordered. Click here for more information. 

                                                                                    September 2025

                                                                                    Distribution You can now set the default setting for having the distribution page be included when genereating specifications of component items.  Click here for more information. 

                                                                                    September 2025

                                                                                    Advanced Taxes Advanced taxes allow you to override the default sales tax settings. Click here for more information. 

                                                                                    July 2025

                                                                                    Speed We have made changes to the pricing tab so that when enter quantities or costs the amounts update much faster.

                                                                                    July 2025

                                                                                    Attribute Labels You can now change the attribute lables. Click here  for more information.

                                                                                    June 2025

                                                                                    PO columns You can now control which columns appear on the PO Detail view.  Click here for more information.

                                                                                    June 2025

                                                                                    Viewing PO Detail Now when you create a PO, you'll have an option to jump to the purchase order.  More information can at the bottom of this page.

                                                                                    June 2025

                                                                                    Acknowledging POs When you enter a date in the PO Layout, it will acknowledge the purchase order. Click here for more information.

                                                                                    June 2025

                                                                                    Paid In Full Now invoices will show the words “Paid In Full” in red letters when an the invoice balance is $0.00

                                                                                    June 2025

                                                                                    Financial Summary The Financial Summary now shows subcharges.  Click here for more information.

                                                                                    May 2025

                                                                                    AI Screen Grabber Pull attributes right off a vendor's spec sheet! Click here for more information.

                                                                                    April 2025

                                                                                    List View You can now view images on the Status View. Simply look for the list view called “Status View w/ Images”!

                                                                                    April 2025

                                                                                    Stripe Processing online payments got a lot easier.  The QuickBooks Connector will now automatically apply the Stripe processing fees to the QuickBooks deposit. 

                                                                                    April 2025

                                                                                    Sales Reps You can now link one or more sales reps to each client. Click here for more information. 

                                                                                    April 2025

                                                                                    Statuses Additional status colors have been added to the system. For more information, please click here. 

                                                                                    March 2025

                                                                                    Deleting Now when you want to delete an item(s) you are shown the items you are about to delete. And you are required to enter the word Delete.

                                                                                    January 2025

                                                                                    Saved Sets

                                                                                    When you select a set of items you can now save that set as a Saved Company Set so other staff in your firm can access that set! For more information, click here. 

                                                                                    December 2024

                                                                                    Hospitality Tab

                                                                                    The Hospitality tab has been replaced with two tabs: Approvals and Distribution. 

                                                                                    This only affects firms that use the Hospitality Module.

                                                                                    December 2024 Proposal Detail View A new Proposal Detail View has been added to be more in line with how invoices and purchase orders work. For more information, click here.

                                                                                    December 2024

                                                                                    Image Array

                                                                                    The new Image Array report shows multiple images on one page. You can also control what text appears below the images.  More info here.

                                                                                    December 2024

                                                                                    Time Invoices

                                                                                    You can now add timesheets to an existing service invoice.

                                                                                    December 2024

                                                                                    Changing Vendors

                                                                                    You can use the new action Update Vendor to change the vendor for a selected group of items.

                                                                                    November 2024

                                                                                    Distribution By Floor

                                                                                    The Distribution spreadsheet now includes tabs for distribution by floor and room type.

                                                                                    November 2024

                                                                                    Attributes on POs

                                                                                    You can now show all component attributes on the purchase order of the related primary item. This requires that you turn on the

                                                                                    November 2024

                                                                                    Quantity Method

                                                                                    You can select multiple items and use the new Assign Quantity Method action to change how they determine the quantity. For more information click here.

                                                                                     

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